WhatsApp is rolling out a refund feature for users who use payments often. This feature, as the name suggests, offers cashback to users on UPI transactions through WhatsApp Payments. This feature would be rolled out for beta users of Android and iOS. Tracker WABetaInfo reports that the cashback feature can be deployed only to specific beta testers, and not all users who use payments will receive cashback. There is no clarity on when this feature will be widely rolled out to all users on WhatsApp.

WABetaInfo reports the arrival of cashback on WhatsApp Payments. He was spotted by an Indian Vipin follower who received a certain amount of cashback after sending payments to five contacts. A cashback of Rs. 51 is given for each transaction, for a total of Rs. 255 cashbacks out of the five. The screenshot shows a notification from WhatsApp which congratulated the user for receiving cashback. The tracker notes that it may be a limited promotion to encourage more users to try WhatsApp payments and claims it may end in the future. Once the cashback is received, WABetaInfo indicates that the transaction details are available on the History page of WhatsApp payment settings.

In the meantime, the feature tracker adds that WhatsApp Payments’ refund feature is only enabled for specific beta testers. There would apparently be no way to activate cashback if your WhatsApp account is not included in their promotional campaign. There is also no clarity on how WhatsApp selects users to test this feature. However, the tracker recommends using the latest versions of WhatsApp for Android beta on the Play Store and WhatsApp for iOS beta on TestFlight to increase the chances of getting the refund feature. WhatsApp beta version for Android 2.21.22.21 and WhatsApp beta version for iOS 2.21.220.14 are considered compatible updates, but some users may also benefit from the functionality on previous updates.

It is also to be reported that this cashback amount – Rs. 51 – remains the same, as long as each transaction is worth Re. 1 or higher. We reached out to WhatsApp for details on cashback terms and conditions, as well as a commentary on cashback rollout plans for all users. To encourage more users to try out WhatsApp payments, WhatsApp recently introduced a range of stickers in payments. The instant messaging app has collaborated with five Indian artists to bring a new payment sticker pack to its users in India. These stickers are basically built on various cultural expressions related to the exchange of money.