Samsung’s Galaxy Buds apps keep crashing for some, but a fix is promised
In the meantime, here are some workarounds you can try
Samsung’s entire line of Galaxy Buds are the best wireless earbuds you can buy right now, especially if you have a Galaxy phone to go with them. The actual hardware is great, but a big part of that awesome experience has to do with the feature-rich software you can install on your phone to better configure your sound and usage to suit your needs. However, things can quickly fall apart if this software fails and, unfortunately, that’s exactly what Galaxy Buds and Galaxy Buds Pro owners have to put up with these days.
According to multiple complaints on official Samsung forums and Reddit, the Galaxy Buds Manager and Galaxy Buds Pro Manager apps keep crashing, annoying users by throwing those “keeps stopping” or “not responding” prompts every few minutes about, even when the buds are not in use. The issue doesn’t appear to be smartphone specific, but the crashes have been reported primarily by Samsung phones like the Galaxy S22, Galaxy Note20, and Galaxy S20 Ultra. It’s also entirely possible that the other apps managing the Galaxy Buds are also affected – 9to5Google reports that the apps managing the Galaxy Buds 2 and Galaxy Buds Live do the same.
Oddly enough, the Galaxy Watch4 plugin is suffering from the exact issue at the moment, making it likely that the Watch and Buds app issues are related while making matters worse for users who have both apps installed.
Hopefully whatever triggers the crashes won’t drag on for long – a Samsung moderator says “there will be an update to fix it soon”.
In the meantime, you can try reinstalling the affected app as a workaround. Before doing so, check if the “Nearby Devices” permission for the Galaxy Wearables app is granted, exactly as the same moderator advised. Next, make sure to choose Galaxy Buds version 4.1.22051251 to install. It actually did the job for some and can do the same for you.