Intercom to hire 150 people in Ireland next year and open a new office in 2023
Intercom, founded in Dublin, is in the midst of a hiring surge internationally and aims to more than double its employees by the end of 2022.
Intercom, the Irish-founded software company, will create 150 new jobs in Ireland next year. This will bring his local squad to over 400 as he celebrates his 10e birthday.
Founded in Dublin in 2011, Intercom has developed a communications platform that helps businesses build strong relationships with their customers. Despite being headquartered in San Francisco, Intercom has significant investments in Ireland, and more are underway.
News of Intercom’s latest job posting comes less than a month after a new wave of senior executive hires have been made at the global software company, as it continues to grow rapidly . Its annual recurring revenue topped $ 200 million earlier this year.
Most of the new jobs will be in R&D, including engineering, product design and management, research, analysis and data science. Several roles on marketing, operations and customer engagement will also be created.
“The heart and soul of our product innovation lies in Ireland, and we invest a tremendous amount of time and resources across the team,” said Des Traynor, co-founder and director of the Intercom strategy.
“Intercom offers unique and career-defining opportunities, and the ability not only to have a measurable impact from day one, but also to have a positive impact on Ireland’s growing tech scene,” he said. he adds.
Karen Peacock, who took over as CEO of Intercom in June of last year, said the platform has seen sustained high demand because “the bar for delivering great customer experiences is higher than never”. Peacock replaced Eoghan McCabe, who was at the helm for almost 10 years.
Ireland isn’t the only place where Intercom is on a hiring wave. Outside of Dublin and San Francisco, he has offices in London, Chicago and Sydney, where he hires at all levels. By 2022, Intercom expects to have approximately 1,000 employees worldwide.
“Intercom has been one of Ireland’s most influential tech companies over the past 10 years, showing other start-ups that they can create world-class products locally and grow internationally” said Tánaiste Leo Varadkar, TD.
Globally, more than 25,000 businesses use Intercom’s customer communications platform, including tech giants such as Amazon, Microsoft and Atlassian. Others include Irish start-ups Tines and & Open, as well as local businesses The Ink Factory and Mad Egg.
Intercom also announced the opening of a new office in Dublin in early 2023, based at Earlsfort Terrace. The smart office focused on well-being and productivity will feature plenty of new equipment, including electric vehicle charging, bicycle parking, a gym and even a restaurant.
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